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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Takeya Triggs

October 4, 2024

5  out of  5
rating by Takeya Triggs
"Agent was great made sure I had the best quote, and was able to answer all my questions without any problems. He even called me back at the time I asked due was not able to talk at the time of call because was at work. He also stayed on the phone with me to make sure I received all my documents before getting g off the phone with me."
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Wendy Sivley

October 4, 2024

5  out of  5
rating by Wendy Sivley
"Heather was such a great help and got my husband and I setup really quick. She was professional and polite. I’m glad we chose State Farm for our insurance needs!!"
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Mercedes Owen

October 4, 2024

5  out of  5
rating by Mercedes Owen
"Steve ENTIRE State Farm crew are AMAZING PEOPLE. THEYRE VERY PASSIONATE ABOUT THEIR JOB AND MAKE SURE THEIR PEOPLE ARE TAKEN CARE OF TO THE MAXX. SO GLAD MY SISTER& GMA RECOMMEND THEM TO ME"
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Olivia Jasmine

October 2, 2024

5  out of  5
rating by Olivia Jasmine
"Ashley Clayton was so helpful! I went in needing a surety bond & having NO IDEA what that entailed. Ashley explained everything to me & then some! I wasn’t expecting to receive help on multiple matters but Ashley was clearly willing to go above & beyond to make sure I felt secure & supported in my decisions."
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Amanda Franklin

October 2, 2024

5  out of  5
rating by Amanda Franklin
"Everyone has always been great ,When any situation appear they are there for you."
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Destyne Owen

October 1, 2024

5  out of  5
rating by Destyne Owen
"I recommend this office particularly. They staff is friendly and patient and will do everything they can to get you fair rates"
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Christina Miller

September 30, 2024

5  out of  5
rating by Christina Miller
"Ashley was very responsive to all my questions and made me feel very confident to switch my insurance! Definitely would recommend!"
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David Hill

September 30, 2024

5  out of  5
rating by David Hill
"Very easy to talk to and very helpful. Glad that I have them for my insurance coverage."
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Deirdra Lewis

September 30, 2024

5  out of  5
rating by Deirdra Lewis
"Some people have Jake from state farm... I on the other hand ✋🏾 have a JEFF from state farm and he's great when I needed insurance right away he got me a great rate 👌🏾 absolutely love state farm when I had to switch from KY to TN the switch was fast and easy same day nice new agent, please check out state farm for all your insurance needs and it WON'T BREAK THE BANK Thanks JEFF from state farm If anyone needs any kind of insurance let me introduce you to Steve Crisp,here in Hopkinsville on Lafayette rd,I have several cars insured here very inexpensive housing insurance as well, and just recently added my teenage twin grandson's for literally pennies on the 💵, I love the state farm family their very polite, patient and professional. I shall be with them for life ,and like I said before they won't break the bank still have change to spare , looking for insurance STATE FARM IS THE WAY TO GO Looking for several kinds of insurance get in touch with Cassie at state farm I have several vehicles and apt insurance as well added my twin grandsons and because they have great grades even got a discount for that, not costly at all ,need insurance please call Jeff, Steve, or Cassie from state farm they are really friendly quick to help and inexpensive"
We responded:
"Deidra, we are so glad to hear of your great experience with Jeff. He works hard to help all of our customers each and every day. Thank you for letting us serve you and we appreciate your business. "
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Kim Cline

September 30, 2024

5  out of  5
rating by Kim Cline
"Absolutely amazing professional service!! Answered every question with great knowledge, friendly, kind and caring, what great, awesome wonderful people here!!! An amazing, great experience here, ❤️"
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Liv

September 27, 2024

5  out of  5
rating by Liv
"I had a fantastic experience with Ashley. She was friendly, knowledgeable, and made the insurance process straightforward. I highly recommend her for anyone needing assistance!"
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Brian Floyd

September 26, 2024

5  out of  5
rating by Brian Floyd
"Very informative, very helpful,all around good people to be insuranced with. They help to give you the best of the best"
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Margo Sanders

September 26, 2024

5  out of  5
rating by Margo Sanders
"Great insurance at affordable prices with awesome customer service"
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Walter Moore

September 23, 2024

5  out of  5
rating by Walter Moore
"They are genuinely happy to answer any questions or resolve any concerns or questions. Cassie was very knowledgeable of my policies and their coverages."
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Maddox Moss

September 20, 2024

5  out of  5
rating by Maddox Moss
"The service was awesome! The staff were super helpful and got me a great deal. Highly recommend them for anyone needing insurance!"
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Amanda Carpenter

September 19, 2024

5  out of  5
rating by Amanda Carpenter
"Very friendly staff. Always answers my questions. Helpful."
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Techno Cat16

September 19, 2024

5  out of  5
rating by Techno Cat16
"I've had a policy with them for a while, always great customer service. spoke on the phone with Cassie today and she made sure to provide service quick and easy, making sure everythint was done proper and checked in to see if i needed anything else. their representatives are alway very kind and dependable, ready to answer any questions or be of any assistance. they take the time to really go over things with you and are affordable with pricings for coverage."
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Tarreka Bailey

September 19, 2024

5  out of  5
rating by Tarreka Bailey
"Ashley is always so helpful when it comes to information about business insurance! She has been so helpful determining what works best for our business. Thank you, from Djs Famous Lemonade! 🍋"
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ECL

September 14, 2024

5  out of  5
rating by ECL
"I recently had the pleasure of working with Jeff and had a great experience!! Not only was he able to save me hundreds on my home insurance, I now have even more coverage than my old Liberty Mutual policy at almost sixty percent of the cost. He made switching super easy, I was concerned that it would be difficult because I pay my home owners through an escrow account with my mortgage, but he took care of everything…. For once my escrow account is going to owe me money! If you are looking at saving some money and not compromising great coverage give Jeff a call!"
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A K

September 12, 2024

4  out of  5
rating by A K
"Cassie is always pleasant!!"
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Lisa Edling

September 11, 2024

5  out of  5
rating by Lisa Edling
"Ashley always provides exceptional service and support with every transaction. Grateful for her personal insight. Big Thanks!"
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Amy Hargrove

September 9, 2024

5  out of  5
rating by Amy Hargrove
"Jeff helped get me a lower rate. Friendly and professional. Took less than 30 minutes. Highly recommend."
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Charleeze

September 6, 2024

5  out of  5
rating by Charleeze
"Heather Coker is a wonderful help!! She’s number 1 in my book for insurance from here on out!!"
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Janna Brotherton

September 6, 2024

5  out of  5
rating by Janna Brotherton
"Heather is fabulous! She is knowledgeable and so easy to talk to. Answered questions for me with ease and confidence. Highly recommend!"
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Star Dusk

September 6, 2024

5  out of  5
rating by Star Dusk
"I never thought I'd use the words "thrilling" and "home insurance" in the same sentence, but here we are. My journey with Steve Crisp wasn't just good, it was life changing. I contacted them fully prepared for an epic battle with bureaucracy, armed with patience, snacks, red bull, and the number for a therapist. But to my absolute shock, none of that was necessary From the moment I dialed their number, it was like the universe shifted. A cheerful human, yes human, Ashley answered the phone almost immediately. I didn't even have time to get annoyed by hold music. Ashley, who I can only assume was sent by some higher power, greeted me by name, like they'd been expecting my call. I don't want to call out my now ex insurance provider that rhymes with "arm churro", but Steve Crips State Farm is on another level. I highly appreciate their level of services and knowledge to protect my family and investments. If you are like me and want to switch after getting nothing but the run-around with Arm Zero, give Steve Crisp State Farms a call, seriously."